24 Hour In-Home Care for the ones you love

(760) 688-0633

What does Royal VIP Luxury Cleaning LLC do?
Royal VIP Luxury Cleaning LLC is a domestic referral agency proudly serving Victorville and the High Desert. We connect clients with experienced independent professionals who provide luxury residential and commercial cleaning, as well as non-medical home support services for seniors and veterans.
Our goal is to make finding reliable, high-quality household and support services simple, efficient, and stress-free.

Does Royal VIP Luxury Cleaning LLC provide the cleaners directly?
No. Royal VIP Luxury Cleaning LLC operates as a referral agency. We connect clients with independent professional cleaners and caregivers who are background-checked, reference-screened, and eligibility-verified to work in the United States.
This model allows clients to be matched with professionals who best fit their specific needs and preferences.

What areas do you serve?
We proudly serve clients throughout the High Desert region, including:
• Victorville
• Apple Valley
• Hesperia
• Adelanto
• Surrounding communities

What types of cleaning services are available?
Through our referral network, clients can access professionals who provide:
• Luxury residential cleaning
• Commercial cleaning
• Deep cleaning
• Move-in / move-out cleaning
• Recurring housekeeping
• Airbnb and rental turnover cleaning
Service availability may vary by provider and location.

What does general housekeeping include?
Because cleaning priorities vary by household and business, Royal VIP Luxury Cleaning LLC encourages every client to complete a customized priority list for their referred professional.
Depending on the provider selected, general housekeeping services may include:
• General cleaning and housekeeping
• Ironing and laundry
• Closet and home organization
• Running errands and shopping
• Patio and garage cleaning
• Light yard work or gardening support
• Party assistance (serving and clean-up)
• Packing and unpacking for moves
• Rental and Airbnb turnover preparation
Specific tasks depend on client preferences and provider scope.

Do you offer services for seniors?
Yes. Royal VIP Luxury Cleaning LLC helps families connect with independent caregivers who provide non-medical home support and ADL assistance for seniors who wish to remain safely in their homes.
Services may include assistance with:
• Bathing and grooming
• Meal preparation
• Light housekeeping
• Mobility support
• Companionship

What services are offered by caregivers?
Independent caregivers in our referral network may provide several categories of non-medical support:
Companion Services
• Conversation and social engagement
• Reading, games, and activities
• Meal planning and preparation
• Medication and appointment reminders
• Escort to appointments and errands
Home Support Services
• Light housekeeping
• Laundry and linen changes
• Dishwashing and kitchen cleanup
• Plant and pet care assistance
• Household organization
Personal Care (Non-Medical ADLs)
• Grooming and hygiene assistance
• Dressing support
• Bathing and shower assistance
• Toileting support
• Mobility and transfers
• Eating and feeding assistance
Services vary based on client needs and provider qualifications.

Do you help veterans and surviving spouses?
Yes. Royal VIP Luxury Cleaning LLC proudly supports veterans and their families throughout Victorville and the High Desert.
Through collaboration with an accredited VA benefits agent, eligible veterans and surviving spouses may be able to explore the VA Aid and Attendance benefit, which can help offset the cost of qualified non-medical home support services.

How much does the VA Aid and Attendance benefit pay in 2026?
For 2026, the Aid and Attendance pension may provide up to approximately:
• $2,358 per month for a single Veteran
• $2,795 per month for a married Veteran
• $1,515 per month for a surviving spouse
Actual benefits depend on VA eligibility, income, assets, and care needs.

How do I communicate with my housekeeper or caregiver?
Your referred professional will typically contact you prior to the first scheduled service. For the best experience, Royal VIP Luxury Cleaning LLC encourages all clients to complete a detailed priority list outlining specific preferences and expectations. Clear communication helps ensure the best possible service match.

How do I request services?
Getting started is simple. You can:
• Submit the Housekeeping Request form
• Call our office at (760) 688-0633
• Contact us through the website
Our team will guide you through the next steps.

Are referred professionals screened?
Yes. Independent professionals in our network are:
• Background-checked
• Reference-screened
• Eligibility-verified for work in the United States
• Experienced in their service areas
Royal VIP Luxury Cleaning LLC is committed to helping clients connect with qualified and reliable professionals.

Will someone need to stay with the housekeeper after they arrive?
This decision is entirely up to you. Many Royal VIP Luxury Cleaning LLC clients choose to establish a trusted relationship with their regular housekeeper or caregiver and then decide the arrangement that best fits their comfort level.
You may choose to be present during service or make arrangements for entry if you are away. Our goal is to support a flexible, secure experience tailored to your household preferences.

If I find a housekeeper or caregiver I really like, can I request them again? What if I am unhappy?
Yes. Communication is key to creating a successful long-term match. If you are pleased with the professional referred to you, they may become your preferred recurring provider based on their availability.
Because highly rated housekeepers and caregivers are often booked quickly, Royal VIP Luxury Cleaning LLC recommends scheduling repeat services in advance.
If you are ever dissatisfied for any reason, please notify our office promptly so we can work to resolve the concern and support your needs.

What if I only need occasional cleaning services?
Many clients schedule recurring services (weekly, biweekly, or monthly); however, one-time and occasional cleanings are also available through our referral network.
Royal VIP Luxury Cleaning LLC can often accommodate same-day or next-day requests depending on provider availability, or schedule services further in advance based on your needs.

How do I pay — do you accept credit cards?
For client convenience, Royal VIP Luxury Cleaning LLC accepts major payment methods including Visa, MasterCard, Discover, American Express, as well as cash and money orders where applicable.
In accordance with applicable laws governing referral agencies, client fees collected are handled through appropriate trust account procedures until services are fulfilled.

What about tipping?
Tipping is never required but is always appreciated at the client’s discretion. Many clients choose to tip professionals who consistently provide exceptional service.

Do you require any cancellation notice?
Yes. Because referred housekeepers and caregivers reserve time specifically for your appointment, Royal VIP Luxury Cleaning LLC requests at least two (2) business days’ notice for cancellations or rescheduling.
This allows us the opportunity to help the referred professional adjust their schedule.
Late cancellations may be subject to a $50.00 administrative fee.

Am I subject to employer responsibilities?
Royal VIP Luxury Cleaning LLC is a domestic referral agency and is not the employer of the independent domestic workers referred to clients.
Depending on the working relationship you establish with the referred professional, you may have certain household employer responsibilities under state or federal law. For specific guidance, clients may wish to consult the California Employment Development Department (EDD) and the Internal Revenue Service (IRS).

Are you bonded and insured? What if something is broken or missing?
If you believe an item is missing, we recommend first confirming with household members. If concerns remain, clients should notify their local police department to investigate.
Because referred professionals are independent, they are responsible for their own actions and coverage. Homeowner or renter insurance policies may provide additional protection for theft or damage.
As an added client accommodation, Royal VIP Luxury Cleaning LLC offers a Guaranteed Referral Plan that may provide coverage up to $3,000 per conviction, per incident, subject to program terms and conditions.

How does the Refer-A-Friend program work?
Royal VIP Luxury Cleaning LLC proudly offers a referral rewards program.
Each time you refer a friend:
• Your friend may receive 1 hour free on their first service
• You may receive 1 hour free on your next service
• If your referred friend uses services twice within five (5) weeks, you may receive 4 hours free on your next service
Program terms and availability may vary by location.

Why choose Royal VIP Luxury Cleaning LLC?
Clients throughout Victorville and the High Desert choose Royal VIP Luxury Cleaning LLC because we offer:
✨ Luxury-level service matching
✨ Personalized client support
✨ Access to experienced independent professionals
✨ Senior and veteran support guidance
✨ Local High Desert expertise
Our mission is to help every client maintain a clean, safe, and comfortable environment with confidence.